Shipping policy

SHIPPING POLICY

Last Updated: July 16, 2026

1. Overview

At Jewelrette NYC, we carefully prepare each order to ensure your jewelry arrives safely and beautifully. This Shipping Policy explains how orders are processed, shipped, and delivered.

2. Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Processing time is the time required to prepare your order before it is shipped.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

3. Shipping Methods & Delivery Times

Shipping times vary depending on your location and the shipping method selected at checkout. Delivery estimates are provided by the shipping carrier and are not guaranteed.

Delays may occur due to weather, carrier delays, customs processing, holidays, or other circumstances beyond our control.

4. Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method. Jewelrette NYC offers free standard shipping on orders over $150 (before taxes and after any discounts are applied). For orders under $150, applicable shipping fees will be displayed at checkout before you complete your purchase.

5. Tracking Information

If tracking is available for your order, you will receive a tracking number by email after your package has shipped.

Please allow up to 48 hours for tracking information to update after shipment.

6. Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Jewelrette NYC is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.

7. Lost, Delayed, or Stolen Packages

Once an order has been shipped and transferred to the carrier, delivery responsibility is with the shipping carrier. If your package is lost, delayed, or marked as delivered but not received, please contact the carrier first using your tracking information.

You may also contact us at info@jewelrettenyc.com, and we will assist you as much as possible.

8. International Shipping

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country. These charges are not included in the product price or shipping cost unless otherwise stated.

9. Contact

If you have any questions about your order or this Shipping Policy, please contact us at info@jewelrettenyc.com or through the contact form available on our website.